Privacy Policy

Information We Collect

At urbanshotelsgroup, we gather the details you share directly—when you create an account, book a session, subscribe to our newsletter, or reach out for support. These may include:

• Personal contact particulars (full name, email address, and phone number)
• Checkout information (card particulars, billing address)
• Journey choices and reservation records
• Connection Preferences

How We Use Information

We harness the information we collect for a range of purposes, including:

• Delivering and sustaining our services
• Orchestrating reservations and payments
• Delivering confirmations, timely updates, and supportive messages
• Customizing your journey with curated content and exclusive offers
• Upgrading our online platform and services
• Honoring Our Legal Commitments

Information Sharing

At urbanshotelsgroup.com, we never sell, trade, or distribute your personal information to external parties without your explicit consent, unless one of the following situations applies:

• With external partners who streamline our website’s operations and facilitate our business activities.
• With travel allies to fulfill your reservations
• When law calls for it or to safeguard our rights
• In the context of a corporate handover or business merger.

Data Security

At urbanshotelsgroup, we employ robust security protocols to safeguard your personal information from unauthorized access, modification, disclosure, or destruction. Our protective measures include:

• SSL-protected channels for safe data transmission
• Hardened servers and protected data archives
• Continuous threat assessments and refinements
• Empowering Teams with Data Protection Training

Your Rights

At urbanshotelsgroup, you’re granted specific rights concerning your personal information, such as:

• Your privilege to access your private details
• The ability to rectify misleading facts.
• Your entitlement to erase your personal data
• Your right to limit how your data is processed
• Your entitlement to seamless data portability.
• Your right to challenge how your data is processed

Cookies and Tracking

At urbanshotelsgroup, we employ cookies and comparable tracking tools to elevate your browsing journey. To explore the specifics of our cookie usage, please consult our Cookie Policy.

Children's Privacy

At urbanshotelsgroup.com, our offerings are crafted for users aged 13 and older. We do not intentionally gather personal information from anyone under 13. If you’re a parent or guardian and suspect your child has shared personal details with us, please reach out to our team.

Policy Changes

We occasionally refresh this Privacy Policy to reflect updates. Whenever changes occur, we’ll post the revised policy on this page and revise the “Last updated” date accordingly. By continuing to access or use urbanshotelsgroup.com after those updates, you’re affirming your acceptance of the new Privacy Policy.

Contact Us

Have any questions about our Privacy Policy? You’re welcome to reach out to us at: